Mission and Values

Service: It’s Fundamental to Our Mission, Key to our Values and Part of Our DNA

Serving our clients with dependable, accurate and cost effective closed captioning is our first priority. We’re hardwired to deliver captioning that is accurate, on time and on budget.

But it’s only half of our mission. Providing captioning services in English and Spanish to the nation’s television and cable networks, production companies, film companies and publicly traded corporations gives us the opportunity to live the other half of our mission: supplying equal access to media for the deaf and hard of hearing communities.

Who and What do we Value?

  • We value our customers, the relationships we build with them and the trust and respect we earn from them. We are grateful that they provide us with the opportunity to solve their captioning challenges, meet their work deadlines and maintain their FCC compliance.
  • We value the deaf and hard of hearing communities. Their courage inspires us to provide them with access to all the information and entertainment that video programming offers.
  • We value our employees for their education, experience and dedication to serving our customers with reliability and accuracy.
  • We value innovative technology that enables us to better meet the evolving needs of our customers and the deaf and hard of hearing communities.