For Content Providers

The Federal Communications Commission’s Guide for Closed Captioning on Television

Here is the FCC’s official web page regarding closed captioning on television.   It details the FCC’s positions on:

  • Benefits of Closed Captioning
  • FCC Regulatory Background on Closed Captioning
  • New Rules Adopted on February 20, 2014
  • Existing Rules for English and Spanish Language Programming
  • Exempt Programming
  • Subtitles in Lieu of Captioning
  • What to Do if You Experience Closed Captioning Problems While Watching a Television Program
  • Finding Your VPD’s Contact Information in the VPD Registry
  • Filing a Complaint

The Canadian Radio-Television and Telecommunications Commission’s Guide for Closed Captioning on Television

Here is the CRTC’s official web page It describes the Canadian Radio-Television and Telecommunications Commission’s positions on:

  • Quality standards for English-language closed captioning
  • Should there be a distinction between mandatory standards and best practices?
  • What is an appropriate lag time for captioning of live programming?
  • What is an appropriate accuracy rate for captioning of live programming?
  • What is an appropriate standard to ensure that captions do not block out other on-screen information?
  • What is an appropriate speed for captioning of live programming and children’s programming?
  • What is an appropriate timeframe within which to expect the correction of errors in live programs prior to rebroadcast?
  • Should there be a mandatory standard for emergency alerts?
  • In what format should captioning of new Canadian pre-recorded programming be provided?
  • How should compliance be monitored?
  • Should the mandate of the EN-CCWG be extended?

The document also lists related documents, footnotes and the Appendix to Broadcasting Regulatory Policy 2012-362