Our full-time, in-house support team provides end-to-end support of all our captioning products. Our team consists of veteran broadcast engineers, software developers, and technicians.
Our support team is well versed in closed captioning technologies and Internet technology, Internet protocol broadcasting, video production and software development. The team is dedicated to providing our customers with a high-quality, reliable captioning experience.
Dynamic Captioning’s technical team supports:
- Broadcasters and Service Providers with pre-broadcast test feeds to verify connectivity and equipment functionality. This service is augmented by our realtime operations monitoring center once programming begins.
- In-house captioning workflow systems with reviews of your facility’s configuration and procedures. We can provide hardware and software recommendations for your projects and facility needs.
- Custom integration to extend captioning’s reach into evolving technologies. We have developed, independently and jointly with other vendors, custom delivery platforms and solutions. These solutions include delivering text and captioning into non-traditional broadcast platforms, such as Internet-delivered media.
- Your most challenging, complex projects by designing the process strategy and execution.